Please contact the insurer you are having the dispute with:

AAMI:

Email: idr@aami.com.au
Website: www.aami.com.au
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Aioi Nissay Dowa Insurance Company Australia Pty Ltd:
Phil Griffith - Manager – Internal Dispute Resolution & Operational Review
Phone: 03 9869 0145
Fax: 03 9820 5202
Email: pgriffith@adica.com.au
Website: www.aioi.net.au
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Allianz Australia Insurance Limited:

Email: tim.white@allianz.com.au
Website: www.allianz.com.au
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AMP:

Email: idr@amp.com.au
Website: www.amp.com.au
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Apia:

Email: idr@apia.com.au
Website: www.apia.com.au/
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Auto & General Insurance Company Ltd:
Damien Brock - National Supply Manager
Phone: 07 3142 1036
Fax: 07 33778802
Email: damien.brock@autogeneral.com.au
Website: www.autogeneral.com.au
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Bingle.com.au:

Email: idr@bingle.com.au
Website: www.bingle.com.au
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CGU:

Email: mviricodedisputes@iag.com.au
Website: www.repairernetwork.com.au/cgu
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Commonwealth Insurance Limited:
Gavin Strangwick - Executive Manager - Car Insurance Claims
Phone: 02 9115 6631
Email: preferredsuppliers@cba.com.au
Website: www.comminsure.com.au
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GIO:

Email: idr@gio.com.au
Website: www.gio.com.au
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Insure My Ride:

Email: idr@insuremyride.com.au
Website: www.insuremyride.com.au
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Just Car Insurance:

Email: idr@justcarinsurance.com.au
Website: www.justcarinsurance.com.au/just-car-for-repairers.asp
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Lumley:

Email: mviricodedisputes@iag.com.au
Website: www.repairernetwork.com.au/lumley
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Mutual Community General Insurance:

Phone: 131 243
Email: mcgi.ins@iag.com.au
Website: www.mutualcommunity.com.au/public_insurance_sales/sa/content/dispute_resolution_process.htm
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National Transport Insurance:
Craig Carmody - Claims Services Manager
Phone: 07 33427817
Email: craigcarmody@nti.com.au
Website: www.nti.com.au
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NRMA Insurance:

Email: mviricodedisputes@iag.com.au
Website: www.repairernetwork.com.au
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QBE Insurance (Aust) Ltd:

Phone: 1300 650 503
Fax: 02 8227 8594
Email: complaints@qbe.com
Website: www.qbe.com.au/Help-Support/Claims/Repairer-Information/Insurance.html
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RAA Insurance Ltd:
Anthony Phillips - Claims Manager - RAA Insurance
Phone: 08 82024411
Fax: 08 92024486
Email: aphillips@raains.com.au
Website: www.raa.net
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RAC Insurance:
Brad Chalder - Manager Motor Claims
Phone: 08 9436 4551
Email: brad.chalder@rac.com.au
Website: rac.com.au/insurance.aspx
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RACQ Insurance:
Denis Flora - Head of Motor Assessing
Phone: (07) 8361 2889
Fax: +61 (7) 3841 6309
Mobile: 0459 228 233
Email: mviricodedisputes@racq.com.au
Website: www.racqinsurance.com.au
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RACV:

Email: mviricodedisputes@iag.com.au
Website: www.repairernetwork.com.au/racv
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SGIC:

Email: mviricodedisputes@iag.com.au
Website: www.repairernetwork.com.au/sgic
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SGIO:

Email: mviricodedisputes@iag.com.au
Website: www.repairernetwork.com.au/sgio
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Shannons:

Email: idr@shannons.com.au
Website: www.shannons.com.au
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Suncorp - GIO:

Email: idr@suncorp.com.au
Website: www.suncorp.com.au/insurance/car-insurance/repairer
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Swann Insurance:

Email: mviricodedisputes@iag.com.au
Website: www.swanninsurance.com.au
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The Buzz:

Email: mviricodedisputes@iag.com.au
Website: assist.thebuzzinsurance.com.au/app/answers/list/srchopen/true/kw/dispute%20resolution
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TIO:
Adriaan Levendal - Senior Manager Property Claims
Phone: 08 8984 0106
Email: alevendal@tiofi.com.au
Website: www.tiofi.com.au/tioweb.nsf/0/E7A3DA970F253176692572980081A91C?OpenDocument
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Vallar Group Pty Limited:
Gabriel Kushnir - Director
Phone: 03 88445578
Fax: 1300 885 805
Email: gabriel@vallar.com.au
Website: www.vallar.com.au
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VERO Insurance Ltd:
Paul Anderson
Email: idr@vero.com.au
Website: www.vero.com.au
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WFI Insurance Limited:
Rodney McDougall - Senior Category Manager
Phone: 02 92929415
Email: rodney.mcdougall@iag.com.au
Website: www.repairernetwork.com.au/wfi
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Youi:
Andrew Pearson - General Manager- Assessing
Mobile: 0418 283 676
Email: andrewp@youi.com.au
Website: www.youi.com.au/
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Zurich Australian Insurance Limited:
Nigel Whyatt - National Property & Motor Claims Manager
Phone: (02) 9995 2066
Fax: (02) 9995 1233
Email: nigel.whyatt@zurich.com.au
Website: www.zurich.com.au
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